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Danish Refugee Council signs with SCALES A/S to deliver a new global ERP solution

Published by: Paul Blatherwick, on behalf of Scales A/S, May 2017 

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Danish Refugee Council (Dansk Flygtningehjælp) has entered into a contract with SCALES A/S on the delivery of a new global ERP system based on Microsoft Dynamics 365 (formerly ”Dynamics AX and CRM”). 


The agreement was signed on April 28th by the General Secretary of the Danish Refugee Council, Andreas Kamm, and SCALES CEO, Hasse Bergman. The project kicked off in early May and is aiming at an ongoing implementation and roll-out over the coming 18 Months to Danish Refugee Council’s app. 7000 employees and 8.000 volunteers.


The solution will ensure that going forward, Danish Refugee Council will have one single integrated system to handle the global management of the organization’s entire value chain, incl. Supply Chain management, Human Capital Management, Finance, Project Management and BI.

General Secretary Andreas Kamm and CEO Hasse Bergman, contract signing

On a yearly basis, The Danish Refugee Council administers more than DKK 2 billion in donations. The donations need to be distributed in a way that has the largest possible effect for the world’s most vulnerable people in the app. 35 countries in which Danish Refugee Council operates. “By implementing a uniform, standardised and business optimising ERP platform we will be able to help even more refugees with the right assistance at the right time. We believe that this optimisation will allow for a better and smoother daily operation across the organisation and will help us improve on our humanitarian work – beneficial for all.” Andreas Kamm says.


”SCALES is honoured and proud to have been selected Danish Refugee Council’s partner on this journey with a common goal to help and assist the vulnerable people in the world. In SCALES, our colleagues are so keen to contribute to the success of the solution that they are lining up to be part of the venture,” Hasse Bergman says.